Taking case management to a different level See here
for total Claims Solutions is really a leading provider of case management for
accident & illness insurance and workers compensation, Australia wide. We
specifically offer:
Claims management - accident & illness insurance
Work injury management - workers’ compensation
we provide properly trained rehabilitation & return to work coordinators to
aid the injured worker and employer throughout the entire Workers’ Compensation
process. We understand Workers’ Compensation, the rehabilitation and return to
work issues, and have the skills to help both employers and employees when a
work injury occurs.
Total Claims Solutions’ dedicated teams supply the highest degree of service
and keep a proactive, personalized and innovative approach to managing injury
and illness.
Our services
Total Claims Solutions Work Injury Management Unit provides support and advice
in relation to workplace injuries.
Our aim is to supply employers and injured workers having a consistent and fair
way to best manage workplace injury. We offer a specialized central unit to
help both sides to manage the work they do injuries and to promote a better
understanding and process for those concerned.
Our goal is to reduce the price of work injuries proactively, handling the
impact of work injuries on employer’s premiums and assisting the injured worker
to return to the workforce inside a safe and timely manner.
Our team offers:
Friendly professional support and advice
Day-to-day activities, dealing with individual cases and liaising with all of
parties
Reviews increase your policies and operations if required
Education to staff, ensuring they understand processes
Advice and help with details about injuries and illness
Effective rehabilitation strategies
Suitable duties plans
File reviews and advice with regards to existing work cover claims
Our skills and expertise include:
Knowledge of relevant compensation and privacy legislation
Understanding organizational approaches to injury management
Assessing and determining the needs of injured or ill workers and develop
suitable go back to work programs.
Monitor injured or ill workers for a successful outcome
liaising with Work cover and Q-Comp about all matters pertaining to the right
and efficient management of the claim
communicating effectively with doctors and specialists in relation to treatment
and control over injuries and illness.
Developing relationships with supervisors, HR personnel, health and safety
officers, quality control representatives, unions, senior management, external
providers and workers
Understanding outcomes, review results and eases claims data
Talking to both sides and dealing with board the needs of everyone
Implementing policies and overcoming any resistance and barriers, ensuring
clear organizational method of injury management
Actively listening and understanding different categories of people, including
difficult and distressed employees
Building trust and confidence in employers, employees along with other
stakeholders
Influencing payroll, medical practitioners and rehabilitation providers
Conflict control over difficult cases
File management and looking after accurate, up to date case records
Move forward, http://www.compensationclaimssolutions.org
